SHIPPING POLICY

Standard Shipping: Orders will be processed and shipped within 5-7 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

 

Overnight Shipping is not available at this time

RETURN POLICY

Last updated March 18, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 5 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, place the item securely in its original packaging and ship to returning address on package and email your return request to the following address:

lightmyfiya@elemental-tree.com

Attn: Returns

 

 

REFUNDS

No Refunds

 

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a exchange. 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 28 days from the receipt of your item to process your return.

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

lightmyfiya@elemental-tree.com

PH 832-303-2129

PAYMENT METHOD

Thank you for shopping with us. There are two payment options. One: Wix pay. with our secure host WIX, your user in put is secure and protected. You information is not stored or sold. Two: PayPal. Securely pay online through PayPal also available for finance of purchases through PayPAL

 Phone :832-303-2129
Moorish Owned
United States of America